CustomerBean

Latest revision as of 03:39, 11 July 2007

[edit] Description

This bean contains all information related to a customer of EService. This information is likely a subset of the full set of information any company is likely to store about a given customer, as the only information EService requires is that which facilitates the processing of jobs for that customer. Thus information such as gender, account numbers, current balance or other non job-critical information can not be stored in the defualt customer storage record.

There is facility for adding a limited number of "custom" fields for all customers, allowing for the the storing of other job-critical datums not covered by the default fields, on a per organisation basis. These extra fields are called attributes, and should be set up during initial setup of the organisation.

Customers can be either regular or not regular (true or false on the "Regular" field). The EService "Regular" field is not an indication that the customer is one for whom jobs are often done for, although this may be the case. The "Regular" flag indicates that on the EService website's Customer screen, a list of all regular customers will be displayed. Additionally, the Create New Job screen will have a drop down box populated with all regular customers. In all other respects, regular customers are identical to normal ones.

Thus, only customers for which quick and immediate access is required should be marked as regular, and that list should be kept as small as possible to ensure the responsiveness of the website remains unimpaired.

Note: If you have enabled mapping via the website then address fields 1, 3 and 4 will need to be populated before a customer can be created or updated.

[edit] Fields

The data fields of this object.